FAQ We strive to offer you the best buying experience online! Click on the topics below for details. OrderingHow do I place an order?How do I get my Tax invoice?Can I cancel or change my order once the order is confirmed? >>more PaymentWhat payment methods do you accept?Can I pay with my credit card?Can I pay by money order, or bank check? >>more Shipping & DeliveryWhen will you ship out my order? Which couriers do you use?Where can I track my order? >>more My AccountHow do I create an account with tylenora?How do I update my account information?What should I do if I have forgotten my login? >>more ProductsHow do I get answers to specific product questions?What should I do if I found the item received is not exactly what was described when I placed the order?Why are your prices so low? >>more Warranty & ReturnsCustomer Order ErrorHow do I make a warranty claim?I have received my item but the packaging was damaged during transit, can I change the item? >>more NewsletterDo you have a newsletter that I can subscribe to?How do I unsubscribe from your newsletter? >>more tylenora Points & CouponHow do I use the tylenora coupon codes?Can I use more than one tylenora coupon code in the same transaction?Where can I obtain the tylenora coupon codes? >>more Pre-OrdersWhat is estimated shipping date?How are pre-orders shipped?Are pre-order changes possible? >>more